Maximize labor productivity with real-time technician time tracking that captures every billable minute, reduces labor costs by 30%, and provides complete visibility into vendor performance. Seamlessly integrate time data with work order management for accurate job costing.
Track every minute of technician time with 99.9% accuracy for maximum labor efficiency.
Transform technician time from a cost center to a profit driver with intelligent tracking that captures productivity, identifies inefficiencies, and optimizes labor allocation.
Our system automatically tracks time against vendor POs to ensure accurate billing and prevent labor overcharges from third-party vendors.
Mobile and biometric time capture with GPS verification for accurate labor tracking
Assign time to specific repairs, vehicles, and work order line items automatically
Compare actual vs standard times with efficiency scoring and improvement recommendations
Labor Cost Reduction
Time Capture Accuracy
Productivity Increase
Annual Labor Savings
Average results from 1,200+ fleet operations
Every aspect of technician time captured, analyzed, and optimized
Multiple options for accurate time recording across all scenarios
Deep insights into technician productivity and efficiency
Seamless connection to invoicing and payroll systems
Tech receives WO notification with time estimate
Time tracking begins when work starts
Split time between multiple repair tasks
Automatic pause for breaks and interruptions
Capture notes with photo evidence
Supervisor review and customer invoicing
Machine learning algorithms continuously improve time estimates and identify productivity opportunities.
Integration with PM scheduler ensures accurate time allocation for preventive maintenance tasks based on historical data.
Track vendor technician performance against budget allocations for complete cost control.
Complete visibility into third-party technician time and productivity
Ensure accurate billing and prevent time padding with comprehensive vendor tracking.
Compare vendor efficiency across similar repairs and identify top performers.
Transform time data into actionable insights that drive continuous improvement in labor efficiency.
Analyze time patterns against parts availability to identify delays caused by inventory issues.
Track productivity improvements over time with customizable dashboards and automated reporting.
Compare team and individual performance with peer benchmarking and recognition programs.
AI identifies training needs and process improvements through schedule optimization.
| Metric | Before Tracking | After Tracking | Improvement |
|---|---|---|---|
| Wrench Time | 45% | 75% | +67% |
| Jobs/Day | 3.2 | 5.8 | +81% |
| Rework Rate | 12% | 3% | -75% |
| Labor Efficiency | 68% | 94% | +38% |
Average improvements after 6 months of tracking
Common questions about implementing technician time tracking systems
Technicians can split their time across multiple work orders and tasks with easy switching between jobs. The system supports percentage-based allocation, concurrent task tracking, and automatic time distribution based on task priorities. Integration with work order systems ensures accurate job costing. Time can be retroactively adjusted with supervisor approval, and the system maintains complete audit trails for all time modifications.
Yes, the system automatically categorizes labor as warranty, billable, or internal based on work order type. It tracks different labor rates for each category and ensures warranty labor meets manufacturer documentation requirements. Integration with warranty tracking validates coverage before classifying time. The system generates separate reports for warranty claims and customer invoicing, maintaining clear separation for audit purposes.
GPS verification provides location accuracy within 10 feet, confirming technicians are at the correct job site. The system creates geofences around work locations and automatically clocks technicians in/out when entering/leaving. It works with mobile devices and dedicated GPS units, maintaining functionality in offline mode with sync when connected. Integration with productivity tracking ensures complete visibility of field operations.
Vendors have controlled access to their technicians' time data through a dedicated portal. They can view time summaries, approve timesheets, and export data for payroll processing. The system maintains data privacy between vendors while providing transparency for billing verification. Real-time dashboards show current technician status and location. Integration with inventory systems links time to parts usage for complete job visibility.
The system automatically calculates overtime based on configured rules including daily, weekly, and custom thresholds. It supports multiple rate structures for emergency calls, weekend work, and holiday premiums. Different rates can apply to different customers or contract types. The system alerts managers when technicians approach overtime limits. Integration with templates library ensures consistent application of labor rules across all work orders.
Complete vendor management ecosystem with integrated time tracking
Time tracking integrated across all maintenance modules
Join 1,200+ fleets that have increased productivity by 45% and reduced labor costs by 30% with intelligent time tracking.
Precise time capture eliminates disputes
Track time anywhere with offline support
Continuous improvement recommendations