Find answers to some frequently asked questions here.
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Absolutely! We offer many languages including English, Spanish, Portuguese, French, Russian, Dutch, Romanian, Hindi and many more.
Yes! hvi is available worldwide. Customize your Account and User Settings for your region.
Vehicle Operations Management streamlines technician services, data, and operational processes.
A maintenance work order authorizes requested activities on a work request.
Preventive maintenance helps maintain vehicles efficiently, reducing downtime and costs.
Inventory management tracks materials, optimizing usage and reducing storage and insurance costs.
A computerized maintenance management system (CMMS) is a maintenance management software that consolidates data and activities for streamlined vehicle management.
Yes, hvi is suitable for personal vehicles like Fleet, trucks, Property Management, machines, Church, School, manufacturing, small and medium business, building and other general maintenance.
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Yes,Subscribers can cancel at any time.
We use multi-factor authentication, IP protection, 256 bit SSL encryption, intrusion detection, minimum password strength algorithms, multi-server/geography daily back-ups and much more. You get the picture, we take security very seriously.
The specific subscription options for hvi may vary, so it's best to refer to the app's official website or contact their customer support for the most up-to-date information. Generally, subscription plans for hvi may include different tiers or levels of features and usage limits, allowing users to choose a plan that suits their needs.
The cost of an hvi subscription can vary based on the subscription tier you choose and any additional features or services included. Pricing details are typically available on the app's website or can be obtained by contacting the hvi customer support team.
Some apps may offer a free version or trial period for users to explore the features and functionalities before committing to a subscription. It's advisable to check the app's website or contact their customer support to determine if hvi offers a free version or trial option.
Yes, you can reach on contact@hvi.app for current discount avaialbility
You can start a 14-day free trial anytime from the website or mobile app. You will be required to create an account by entering your details which will give you a full access free trial. We can also assist with setting up the trial for you. Just message us and we will be too happy to help you with setup account.
You can change your password by tapping on the "FORGOT YOUR PASSWORD" avaibale on login screen.
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Yes, hvi typically allows you to create multiple user accounts. This feature is useful for businesses or teams where multiple individuals need access to the app's functionalities. Each user can have their own login credentials and personalized access rights based on their role and responsibilities.
hvi typically offers different user roles or permission levels to ensure appropriate access and control over the app's features and data. Common user roles may include administrator, Operator, technician, Employee and Sub Admin.
Yes, hvi generally allows you to assign different access levels or permissions to different user accounts. This enables you to control and restrict access to certain features, data, or actions within the app based on the roles and responsibilities of each user.
Adding or removing user accounts in hvi is typically done through the app's user management or administration interface. As an administrator or user with appropriate privileges, you should have the ability to invite new users, set their roles and permissions, and Block, Active/ In Active or delete user accounts when necessary.
Collaboration and communication features within hvi can vary depending on the specific implementation of the app. However, it's common for hvi to provide communication channels such as comments, notifications, and messaging functionalities within the app. These features allow users to collaborate, discuss maintenance tasks, and exchange information efficiently.
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In hvi, an vehicle refers to any physical item or equipment that is tracked and managed within the application. It can include machinery, vehicles, tools, facilities, or any other tangible item that is essential to an organization's operations.
To add an vehicle in hvi, you typically need to navigate to the vehicle management section of the app. Look for an "Add vehicle" or similar option and provide the relevant information about the vehicle, such as its name, description, location, specifications, and any other pertinent details.
Yes, hvi often allows customization of vehicle fields to accommodate the specific needs of your organization. You can usually define additional fields or modify existing ones to capture the information that is relevant to your vehicles and maintenance processes.
hvi usually provides a maintenance history log for each vehicle. When maintenance activities are performed on an vehicle, such as repairs, inspections, or preventive maintenance, you can record the details in the maintenance log. This log allows you to track and review the maintenance history of an vehicle over time.
Yes, hvi often allows you to attach documents or files to an vehicle. This feature can be useful for including manuals, schematics, service records, or any other relevant documentation associated with the vehicle. Attaching files ensures that all the necessary information is easily accessible within the app.
hvi typically provides a location field for each vehicle where you can input or update its physical location. Additionally, depending on the capabilities of the app and the setup in your organization, you may be able to use GPS or QR code scanning to automatically capture and update vehicle locations.
Yes, hvi often includes reporting and analytics features that allow you to generate insights and metrics based on your vehicle data. You can typically create reports on vehicle maintenance history, usage patterns, downtime, costs, and other relevant metrics to help you make informed decisions and optimize your maintenance processes.
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To schedule a maintenance task in hvi, you typically navigate to the maintenance or work order section of the app. Look for an option to create a new task or work order and provide details such as the vehicle to be serviced, the type of maintenance required, the due date, and any other relevant information. Once created, the task will be scheduled and assigned to the appropriate technician.
Yes, hvi usually allows you to assign maintenance tasks to specific technicians. When creating a work order or maintenance task, you can typically select the technician responsible for completing the task. This helps ensure clear accountability and efficient task management.
Yes, hvi often includes a reminder or notification feature to alert you and relevant users about upcoming maintenance tasks. You can typically configure the app to send notifications through email, mobile push notifications, or within the app itself. These reminders help you stay on top of scheduled maintenance activities.
hvi usually provides a progress tracking feature for maintenance tasks. You can typically view the status of a task, see if it's in progress, on hold, or completed. The app may also allow technicians to update the task status, add notes or comments, and log their actions and progress.
Yes, hvi often offers reporting and maintenance history features. You can typically generate reports that provide insights into maintenance activities, including completed tasks, pending tasks, time taken to resolve issues, and other relevant metrics. These reports help you analyze the effectiveness of your maintenance operations.
Yes, hvi usually includes features to track maintenance costs and expenses. You can typically record costs associated with maintenance tasks, including labor, parts, and other expenses. This allows you to monitor the financial aspects of maintenance and identify areas for cost optimization.
Depending on the capabilities of hvi and the integration options provided, it may support integration with external systems or sensors. This can enable automated data collection, such as equipment sensors reporting status or data from other maintenance management systems being synchronized with hvi.
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hvi often supports data import functionality to facilitate the migration of existing data. The specific import options and formats may vary, so it's recommended to consult the app's official documentation or contact their customer support for guidance on how to import your data into hvi.
Yes, hvi generally provides data export capabilities. You can typically export data in various formats, such as CSV (Comma-Separated Values), Excel, or PDF.
Yes, hvi usually offers the ability to generate custom reports based on your specific needs. The reporting feature allows you to select data fields, apply filters, and choose the desired format and layout for your reports. You can typically generate reports related to vehicles, maintenance tasks, costs, and other relevant metrics.
hvi prioritizes data security and implements measures to protect the information stored within the app. This often includes encryption of data transmission, secure storage practices, and access control mechanisms. Regular backups may also be performed to ensure data integrity and availability.
Yes, hvi usually provides role-based access controls to manage user permissions and restrict access to specific features and data within the Web portal. This allows you to assign different access levels to users based on their roles and responsibilities, ensuring that sensitive information is only accessible to authorized individuals.