Warranty Claims Automation

Maximize warranty recovery with intelligent claims processing that captures 95% of eligible repairs and reduces claim submission time by 80%. Our automated workflow seamlessly integrates with work order systems to identify and process warranty opportunities instantly.

Warranty Excellence

Recover millions in warranty claims with automated detection, processing, and tracking.

Claims Automation

Intelligent Warranty Management

Transform warranty claims from a manual burden into an automated revenue recovery engine that captures every eligible repair and maximizes reimbursements.

Our system automatically identifies warranty opportunities during PO processing and flags eligible repairs before vendor assignment, ensuring maximum recovery potential.

  • Automatic Warranty Detection

    AI scans every repair order to identify warranty-eligible components and services

  • Smart Documentation Capture

    Automatically gather required documents including photo evidence for claims

  • Real-Time Claim Status Tracking

    Monitor claim progress from submission to payment with automated follow-ups

Warranty Recovery Metrics

95%

Warranty Capture Rate

$1.2M

Average Annual Recovery

14 days

Avg Claim Processing

92%

First-Time Approval


Based on 800+ fleet operations data

Claims Process

End-to-End Claims Workflow

Streamlined warranty processing from detection to reimbursement

Detection & Validation

Automatic identification of warranty opportunities with eligibility verification

  • • Component age tracking
  • • Mileage verification
  • • Coverage confirmation
  • • Exclusion checking

Claim Preparation

Automated assembly of required documentation and submission packages

  • • Service records compilation
  • Labor documentation
  • • Parts invoice collection
  • • Failure analysis reports

Processing & Recovery

Submission tracking with automated follow-ups and payment reconciliation

  • • Electronic submission
  • • Status monitoring
  • • Denial management
  • • Payment tracking

Automated Claims Pipeline

1
Repair Initiated

System checks warranty status during WO creation

2
Eligibility Confirmed

Automatic validation against warranty terms

3
Documentation Gathered

Required documents pulled from system records

4
Claim Submitted

Electronic submission to manufacturer/dealer

5
Follow-Up Automation

System tracks status and sends reminders

6
Payment Reconciliation

Match payments to claims and update records

Smart Features

Intelligent Claims Management

Advanced features that maximize recovery rates and minimize administrative burden through automation and AI.

Integration with PM scheduler blueprint ensures warranty-compliant maintenance schedules that protect coverage eligibility.

Recovery Optimization
Multi-tier Warranties
Extended Coverage
Goodwill Claims
Campaign Tracking

Track warranty impact on maintenance costs through comprehensive cost reports.

Analytics Platform

Warranty Performance Analytics

Real-time visibility into warranty recovery rates, denial patterns, and revenue impact

Recovery Metrics

Track warranty performance across your entire fleet operation with detailed analytics.

  • Claim approval rates by manufacturer and component
  • Average days to payment and cash flow impact
  • Denial reasons analysis with budget variance
  • Coverage gaps and expiration forecasting
  • Integration with KPI dashboards

Process Optimization

Continuous improvement through data-driven insights and automation refinement.

  • Vendor compliance with warranty procedures
  • Parts procurement via reorder systems
  • Documentation quality scoring and improvement
  • Claim processing time reduction strategies
  • Mobile access through CMMS app
System Integration

Seamless Warranty Integration

Connect warranty management with all aspects of your maintenance operation for maximum efficiency.

Our warranty system integrates with the WO template pack to ensure consistent documentation that meets manufacturer requirements.

OEM Integration

Direct API connections with manufacturer warranty systems for real-time claim submission and tracking.

Financial Systems

Automatic updates to cost control modules for accurate financial reporting.

Fleet Management

Sync with scheduling systems to coordinate warranty repairs.

Warranty ROI Calculator

Metric Before Automation After Automation Improvement
Claims Filed 45% 95% +111%
Processing Time 35 days 14 days -60%
Approval Rate 72% 92% +28%
Annual Recovery $450K $1.2M +167%

Average results from 250+ fleet implementations

Frequently Asked Questions

Warranty Claims FAQs

Common questions about warranty claims automation and management

Our system manages unlimited warranty types including manufacturer base warranties, extended service contracts, component-specific warranties, third-party coverage, and aftermarket warranties. It automatically tracks coverage periods, mileage limits, and exclusions for each type. The system prioritizes claims to maximize recovery, choosing the best warranty option when multiple coverages apply. Integration with work order management ensures proper warranty application at repair initiation. All warranty types are tracked in a centralized database with expiration alerts.

Yes, the system includes comprehensive denial management with automated appeal workflows. When claims are denied, it analyzes denial codes and suggests corrective actions. The system can automatically resubmit claims with additional documentation or corrections. It tracks denial patterns to identify systemic issues and improve future submission success rates. Integration with warranty tracking provides historical data to support appeals. Escalation workflows ensure timely follow-up on high-value denied claims.

Warranty parts follow a specialized workflow with automatic identification of OEM vs aftermarket requirements. The system tracks core returns, exchange programs, and credit processes. It manages warranty part ordering through approved channels and monitors compliance with manufacturer specifications. Integration with inventory control separates warranty stock from regular inventory. The system handles part number supersessions and ensures proper documentation for warranty reimbursement including failed part retention when required.

Yes, authorized vendors can submit claims through our vendor portal with controlled access and approval workflows. The system tracks vendor-submitted claims separately for audit purposes and validates all submissions against your warranty policies. Vendors can upload supporting documentation and track claim status. Integration with technician tracking ensures accurate labor reporting. The system maintains clear ownership and accountability while enabling efficient vendor collaboration on warranty recovery.

The system enforces warranty compliance through automated validation of maintenance requirements, service intervals, and approved repair procedures. It alerts users to actions that could void warranties and blocks non-compliant repairs. The system maintains complete audit trails with timestamp documentation. Integration with templates library ensures standardized, compliant documentation. Regular compliance reports identify potential issues before they impact warranty coverage. The system also tracks recall campaigns and mandatory service bulletins.

Vendor Management Suite

Related Warranty & Vendor Tools

Complete vendor management ecosystem with integrated warranty capabilities

Create & Assign WOs

Identify warranty repairs during work order creation.

Learn More
Vendor PO Process

Manage warranty parts ordering and vendor payments.

View Details
Mobile Photo Evidence

Capture visual documentation for warranty claims.

Explore
Downtime & Cost Reports

Track warranty impact on maintenance costs.

View Reports

Recover Millions in Warranty Claims

Join 800+ fleets recovering an average of $1.2M annually through automated warranty management. Stop leaving money on the table with missed claims.

95% Capture Rate

Never miss another warranty opportunity

14-Day Processing

From claim to cash in two weeks

Guaranteed ROI

10x return on investment or money back

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