Master comprehensive towing procedures that protect personnel, equipment, and cargo. Our industry-leading protocols ensure damage-free recovery operations while maintaining strict compliance with DOT regulations and safety standards.
Step-by-step procedures ensuring safe, efficient, and damage-free vehicle recovery operations.
Safe towing procedures go beyond basic hookup and transport, encompassing comprehensive protocols that address every aspect of vehicle recovery operations.
Before initiating any towing operation, conduct a thorough assessment using the roadside safety checklist to ensure all safety requirements are met and proper equipment is available.
| Vehicle Type | Preferred Method | Critical Factors |
|---|---|---|
| Class 8 Tractor | Heavy Wrecker | Weight, fifth wheel |
| Loaded Trailer | Lowboy Transport | Load security, height |
| Box Truck | Wheel Lift | Drive type, damage |
| Dump Truck | Underlift | Load status, hydraulics |
| Bus/Coach | Dual Wrecker | Length, passengers |
| Specialty Equipment | Custom Rig | Dimensions, attachments |
Systematic approach ensuring safe and efficient vehicle recovery
Complete evaluation before approaching disabled vehicle. Use the on-road triage playbook for systematic assessment.
Establish safe work zone and prepare equipment for recovery operation.
Properly secure vehicle systems before attachment. Follow lockout tagout steps for safety.
Connect towing equipment using proper techniques and torque specifications from the critical torque chart.
Safe transport following established routes and speed guidelines per repair time standards guide.
Safe unloading and proper documentation at destination facility.
Specific protocols for different vehicle types and challenging situations
Special considerations for all-wheel and four-wheel drive vehicles to prevent drivetrain damage.
Enhanced protocols for vehicles involved in accidents requiring special handling.
Stay updated on manufacturer-specific towing requirements through the service bulletin index to ensure compliance with latest procedures.
Proper operation of different towing equipment types
Ensure all towing equipment has proper emergency kit bill of materials and tools readily available for field adjustments and minor repairs.
Specialized procedures for heavy commercial vehicles requiring advanced recovery techniques and equipment.
Heavy-duty towing requires strict adherence to capacity limits and proper rigging techniques. For after-hours operations, use the after-hours call tree to coordinate specialized equipment.
Extend and secure all stabilizers on firm ground
Calculate load angles and extension limits
Install appropriate slings and spreader bars
Lift slightly to verify balance and security
Complete lift following load chart specifications
Prevent damage and accidents by avoiding these frequent errors
Never exceed rated capacity of towing equipment or ignore weight distribution requirements.
Using wrong attachment points or failing to secure safety chains can cause catastrophic failure.
Driving too fast while towing increases stopping distance and reduces vehicle control.
Inadequate pre/post condition documentation can lead to liability disputes.
Use the rebuild vs replace matrix to evaluate any equipment damaged during improper towing procedures.
Essential information about proper towing techniques and safety
AWD/4WD vehicles require special handling to prevent drivetrain damage. The preferred method is flatbed towing with all four wheels off the ground. If using a wheel lift, you must either disconnect the driveshaft or use dollies on the remaining wheels. Never tow AWD vehicles with any wheels on the ground unless manufacturer specifically allows it. Some vehicles have a neutral tow mode - consult owner's manual. Maximum towing speed with dollies is 35 mph.
Towing method selection depends on vehicle type, damage extent, drivetrain configuration, and available equipment. Consider: vehicle weight vs. tow equipment capacity, drive type (FWD/RWD/AWD/4WD), extent and location of damage, distance to destination, road conditions, and manufacturer recommendations. Heavy vehicles typically require wreckers, damaged vehicles need flatbeds, and operational vehicles may use wheel lifts. Always choose the safest method that prevents additional damage.
Essential pre-towing checks include: verifying combined weight doesn't exceed equipment ratings, inspecting all attachment points for damage or corrosion, checking winch cable/chain condition, testing all lighting and signals, confirming hydraulic system pressure, ensuring proper tire inflation on tow vehicle, verifying safety chain ratings and attachment, checking for fluid leaks from disabled vehicle, documenting pre-existing damage, and confirming route clearances for height/weight.
Severe weather requires significant procedural modifications: reduce speed by 25-50% below normal towing speeds, increase following distance to 500+ feet, double-check all connections due to increased stress, use additional tie-downs and safety chains, perform stability checks every 10 miles instead of 25, avoid sudden movements or lane changes, use hazard lights continuously, consider postponing non-emergency tows in extreme conditions, and carry extra safety equipment including sand/salt, chains, and emergency supplies.
Accident scene procedures require: coordinating with law enforcement before moving vehicles, extensive photo documentation from multiple angles, checking for and containing fluid leaks, using absorbent materials for spills, collecting all vehicle debris and personal property, using winches to reposition severely damaged vehicles, avoiding additional damage during recovery, completing detailed condition reports, maintaining chain of custody for evidence, and following biohazard protocols if necessary. Never move vehicles until cleared by authorities.
Prevent towing damage by: using proper attachment points specified by manufacturer, never exceeding equipment weight ratings, maintaining proper towing angles, using wheel straps instead of chains on alloy wheels, protecting vehicle body with soft straps or padding, disconnecting driveshafts when required, maintaining steady speed without sudden acceleration/braking, regularly checking load security during transport, using proper lighting to prevent rear-end collisions, and documenting vehicle condition before and after towing.
Complete resources for professional towing operations
Discover comprehensive repair guides and resources for efficient fleet maintenance
Implement industry-leading safe towing procedures that eliminate vehicle damage, reduce liability exposure, and ensure efficient recovery operations. Our comprehensive protocols protect your fleet, operators, and bottom line.
Eliminate towing-related vehicle damage
Exceed all regulatory requirements
Lower insurance and liability expenses