Transform maintenance documentation with powerful mobile photo evidence capture. Create comprehensive visual records that improve accountability, streamline warranty claims, and enhance maintenance quality.
Capture, annotate, and organize photo evidence directly from your mobile device for complete maintenance transparency.
A comprehensive visual documentation system that enables technicians to capture, annotate, and attach high-quality photos directly to work orders, inspections, and maintenance records through their mobile devices.
Our mobile photo evidence system integrates seamlessly with your CMMS workflow, allowing field technicians to document conditions before, during, and after repairs. This visual record becomes invaluable for warranty claims, compliance audits, and quality control. Connect this with our work order photo documentation for complete coverage.
| Documentation Type | Use Case | Compliance Value |
|---|---|---|
| Pre-Repair Photos | Damage Assessment | Critical |
| In-Progress Photos | Work Verification | High |
| Post-Repair Photos | Quality Assurance | Essential |
| Safety Issue Photos | Compliance Records | Mandatory |
| Parts Documentation | Warranty Claims | Important |
Comprehensive photo documentation tools that ensure complete visual records for every maintenance activity
Organizations using mobile photo evidence report dramatic improvements in maintenance quality, accountability, and dispute resolution. Track these benefits with integrated warranty claims management.
Reduction in warranty claim disputes
Improvement in first-time fix rate
Faster insurance claim processing
DOT inspection documentation
"Mobile photo evidence has been a game-changer for our fleet maintenance. We've successfully defended against three false damage claims this year alone, saving over $50,000. The ability to document everything visually has improved our technician accountability and maintenance quality immensely."
Maintenance Director, Regional Transport Co.
Simple yet powerful workflow for capturing and managing photo evidence
Open work order, tap camera icon, and capture high-resolution photos directly from the app.
Add markings, measurements, and notes to highlight specific issues or repairs completed.
Tag photos as before/during/after, assign to components, and set severity levels.
Automatically upload to cloud storage with instant availability across all platforms.
This seamless process integrates with your technician time tracking to provide complete documentation of all maintenance activities.
Get answers to common questions about implementing photo documentation
Our system supports high-resolution images up to 20MB per photo with automatic compression options. Photos are captured at full device resolution but can be optimized for faster upload based on connection speed. We recommend a minimum of 2MP for clear documentation, with automatic quality adjustment to ensure both clarity and efficient storage. The system maintains original quality for critical evidence while creating optimized versions for quick viewing.
Photos are stored indefinitely in our secure cloud storage with complete audit trails. You can retrieve any photo by work order number, date, vehicle ID, technician, or component. Our archival system maintains photos for compliance requirements (typically 7 years minimum) with easy retrieval through advanced search filters. Historical photos can be accessed instantly for warranty claims, legal disputes, or trend analysis. This integrates with our budget tracking system for cost documentation.
Photos can be annotated with markup tools, but the original image is always preserved for integrity. Any annotations or edits are saved as separate layers, maintaining the original photo unchanged. The system logs all modifications with timestamps and user IDs for complete transparency. This ensures photo evidence remains legally admissible while allowing helpful annotations. Brightness and contrast can be adjusted for viewing without altering the original file.
When offline, photos are stored locally on the device with all metadata preserved including timestamp, GPS coordinates, and work order associations. Once connectivity is restored, photos automatically sync to the cloud in the background. The app can store hundreds of photos offline without impacting performance. Queue management ensures photos upload in order of priority, with safety-critical images syncing first when connection is reestablished.
Basic training takes less than 30 minutes as the interface is intuitive and similar to standard smartphone cameras. We provide video tutorials, quick reference guides, and in-app tooltips. Training covers photo capture best practices, annotation tools, categorization, and when photos are required. Most technicians become proficient after documenting just 2-3 work orders. Ongoing support is available through our help center and support team.
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Stop losing disputes and warranty claims due to lack of documentation. Implement comprehensive photo evidence capture that protects your business and improves maintenance quality.
Defensible documentation for disputes
Visual verification of work quality
Intuitive interface technicians love