Streamline your warranty claims process with automated workflows that maximize recovery rates and minimize processing time. Our integrated CMMS solution ensures every claim is tracked, documented, and processed efficiently.
End-to-end warranty claim management with automated workflows and real-time tracking for maximum recovery.
Transform your warranty claims management with intelligent workflows that automate submission, tracking, and recovery processes while ensuring complete compliance and documentation.
Our warranty claims flow system integrates seamlessly with your maintenance operations, automatically identifying warranty-eligible repairs and initiating claims processes. From initial failure detection to final reimbursement, every step is tracked and optimized. The system works in conjunction with work order creation to automatically flag warranty-covered repairs.
Automatic warranty eligibility check
Gather required evidence and photos
Auto-submit to vendor portal
Track vendor review and approval
Process credits and reimbursements
Ensure claim success with automated documentation collection and management. Our system captures all required evidence including mobile photo evidence for seamless claim submission.
Average Claim Processing
Annual Recovery Value
First Submission Approval
Claims Processed YTD
Real-time performance tracking integrated with downtime and cost reporting for complete financial visibility.
Connect directly with OEM and vendor warranty systems for automated claim submission and real-time status updates.
Connect with major OEM warranty portals for automated claim submission and status tracking.
Receive instant notifications on claim status changes, approvals, and payment processing.
Manage claims across multiple vendors and warranty programs from a single dashboard.
Transform warranty data into actionable insights with comprehensive analytics that drive recovery optimization and vendor performance improvement.
Our analytics engine identifies patterns in successful and rejected claims, providing insights to improve submission quality and recovery rates. Integration with budget variance tracking ensures warranty recoveries are properly reflected in maintenance budgets.
Leverage historical claim data to predict future warranty needs and optimize parts inventory management.
Connect with PM scheduling to proactively plan warranty-covered maintenance.
Empower technicians to initiate and manage warranty claims directly from the field with our mobile-first approach.
Field technicians can document failures, capture evidence, and submit claims in real-time using mobile devices. This immediate response capability reduces claim processing time and improves approval rates. The mobile interface integrates with technician time tracking to accurately allocate labor costs between warranty and billable work.
Start warranty claims directly from the repair location with all necessary documentation.
Take and annotate photos of failed parts with automatic metadata tagging.
Continue working without connectivity and sync when connection is restored.
VIN Scanner
Video Evidence
Voice Notes
GPS Tagging
E-Signature
Push Alerts
Complete mobile toolkit for efficient field-based warranty claim management.
Get answers to common questions about implementing and optimizing warranty claims workflows. For parts management, see our spare parts reordering system integration.
The system automatically checks warranty eligibility by comparing the failure date against warranty expiration dates, verifying mileage or hour limits, checking maintenance compliance requirements, and validating part serial numbers against warranty databases. This automated verification happens in real-time when a repair is initiated, ensuring no valid claims are missed.
Required documentation typically includes photos of failed parts, service history records, original purchase invoices, maintenance compliance records, failure diagnosis reports, and technician work orders. The system automatically compiles these documents from your maintenance history and prompts for any missing items, ensuring complete submissions that minimize rejection risk.
With our automated system, claims are typically submitted within 24 hours of failure detection. Vendor processing times vary but average 10-15 business days for standard claims. The system provides real-time status updates and automatically escalates delayed claims. Priority claims for critical equipment can be expedited with most vendors processing within 48-72 hours.
Yes, the system manages unlimited warranty programs including OEM warranties, extended warranties, component warranties, and third-party service contracts. Each program's unique requirements, submission processes, and documentation needs are configured in the system. Claims are automatically routed to the appropriate program based on coverage hierarchy and maximum benefit rules.
Rejected claims trigger an automatic review process that analyzes rejection reasons and suggests corrective actions. The system can automatically resubmit claims with additional documentation, appeal decisions with supporting evidence, or escalate to vendor management. All rejections are tracked for pattern analysis to improve future submission success rates.
Comprehensive reporting includes claim success rates, recovery values by vendor and category, processing time analytics, rejection reason analysis, and ROI calculations. Custom dashboards provide real-time visibility into pending claims, approval status, and payment tracking. Reports can be scheduled for automatic distribution to stakeholders.
Explore comprehensive warranty management solutions to maximize your recovery potential
Integrate warranty validation with purchase order workflows for maximum efficiency.
View ProcessMonitor warranty recovery impact on maintenance budget performance and savings.
Learn MoreAccurately allocate technician time between warranty and billable maintenance work.
View DetailsPre-configured templates for warranty-related work orders and documentation.
Get TemplatesDiscover comprehensive CMMS modules including vendor management to optimize your maintenance operations.
Transform your warranty claims process with automated workflows that increase recovery rates and reduce processing time by up to 75%.
Deploy in days, not months
Average 40% increase in recovery
Meet all vendor requirements