When a DTC is detected in a Caterpillar machine, HVI can notify you in several ways. The most immediate notification is through an alert that appears in the “Maintenance” or “Issue Report” sections of the dashboard.
You can also set up email or SMS notifications to ensure that you’re informed even when you’re not logged into the system. This is especially useful for critical issues that require immediate attention.
HVI tracks all detected DTCs in the system, so you can review them later if you miss the initial alert. These codes will remain visible in the “Issue Report” section until they are resolved.
For larger fleets, you can customize the notification settings to only alert specific team members based on the type of DTC or the machine involved. This helps in managing who needs to be informed about which issues.
Regularly checking the “Issue Report” section will give you an overview of all active DTCs, ensuring that you’re always aware of the current status of your fleet’s health.