Is unexpected equipment downtime eating into your profits? Discover how Turner Construction Company reduced breakdowns by 20% and achieved 95% on-time preventive maintenance with the HVI app integrated into their Caterpillar excavators.
Introduction & Key Highlights
In the competitive construction industry, downtime is more than just an inconvenience—it’s a direct hit to profitability. Turner Construction Company transformed its fleet management with the Heavy Vehicle Inspection (HVI) app, seamlessly integrated with Caterpillar equipment. This cutting-edge solution enabled real-time monitoring, optimized preventive maintenance (PM), and significantly reduced costly breakdowns.
- 20% reduction in unexpected excavator downtime.
- 95% on-schedule completion rate for PM tasks.
- Fully automated work orders and spare parts procurement triggered by real-time DTC (Diagnostic Trouble Code) alerts.
Overview of the Customer & Their Situation
Turner Construction Company, one of the largest construction firms in the U.S., manages a fleet of heavy machinery to meet the demands of its diverse and ambitious projects. Their Caterpillar excavators play a critical role in site preparation and large-scale earthmoving tasks. However, Turner faced challenges in maintaining fleet reliability due to operational inefficiencies and reactive maintenance practices.
Challenges & Pain Points
- Unpredictable Downtime: Breakdowns disrupted project timelines, causing delays and higher operational costs.
- Inefficient Maintenance Processes: Manual tracking of operating hours often led to missed PM schedules.
- Escalating Repair Costs: Delayed detection of issues resulted in more extensive and expensive repairs.
- Parts Availability Delays: Difficulty sourcing spare parts further extended equipment downtime.
Choosing the Product: Reaching a Solution
Recognizing the need for a modern, integrated maintenance solution, Turner Construction partnered with HVI to enhance their fleet performance and streamline maintenance operations.
Implementation Process:
- Integration Setup: HVI integrated with Caterpillar telematics to automatically capture machine hours and DTC codes.
- AI-Driven Optimization: The app provided data-driven insights to create tailored PM schedules based on real-time machine utilization.
- Automated Workflow: HVI’s AI agent automated the creation of work orders, spare parts reservations, and procurement requests.
- Proactive Notifications: Real-time alerts allowed fleet managers to address critical maintenance issues before they escalated.
The Benefits
- Proactive Maintenance: Real-time DTC monitoring ensured timely repairs and prevented breakdowns.
- Efficiency Gains: Automating key maintenance tasks saved significant administrative effort.
- Cost Reduction: Early fault detection reduced repair costs by 15%.
- Enhanced Fleet Uptime: Improved PM adherence led to a 95% on-schedule maintenance rate, keeping the fleet ready for action.
Meaningful Impact & Value
- Higher Productivity: With fewer breakdowns, project schedules stayed on track, leading to increased customer satisfaction.
- Improved ROI: Regular PM ensured Caterpillar excavators operated at peak efficiency, extending their operational lifespan.
- Time Savings: Automating maintenance tasks freed up valuable time for fleet managers, allowing them to focus on strategic priorities.
Conclusion
Turner Construction’s success with HVI showcases the power of leveraging technology to transform heavy machinery operations. By integrating real-time telematics with AI-driven maintenance, the company minimized downtime, optimized asset performance, and consistently delivered on project goals.
Don’t let downtime hold you back—schedule your free demo today!
